A foundation for Digital Transformation

Building organizational capacity for digital business transformation is critical to the success of your transformation initiative.

Kiefer has been helping clients initiate positive organizational change through digital transformation for nearly 35 years, and this blog shares the characteristics of organizations that have properly prepared their organization to introduce digital technologies and techniques to fundamentally change how they operate and deliver value to their customers.

While digital transformation is more squarely focused on adopting new technologies and platforms, successful organizations will also reimagine business models and processes, or focus on developing new skills and capabilities. If your organization is interested in pursuing digital business transformation, here are some of the considerations that will be useful in building a strong foundation for a digital transformation effort.

Define your goals and objectives:

First, your organization should clearly define your goals and objectives of your digital transformation initiative. These goals and objectives should involve identifying the specific areas of your business that you want to improve or transform, and outline the specific benefits that you hope to achieve. This will help to ensure that your transformation efforts are focused and aligned with your organization’s strategic priorities. This step also helps others within the organization understand the purpose and value of the effort.

Identify and prioritize opportunities:

Once you have defined your goals and objectives, your organization should prioritize the specific opportunities that will help you to achieve them. Part of this process should include a thorough analysis of your organization’s current capabilities, processes, and technologies, and identifying the areas where digital technologies and techniques can provide the most value. This will help you to focus your efforts and resources on the most promising and impactful opportunities.

Our team of consultants can help you better understand the effort required to reach your digital transformation goals and can help you scale your approach.

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Develop a roadmap and plan:

Once you have identified and prioritized your opportunities, it is important to develop a roadmap and a plan that outlines the specific actions, resources, and timelines that will be needed to realize them. This should involve establishing clear milestones and goals, and assigning responsibilities and resources to the various tasks and activities that will be required. This will help to ensure that your transformation efforts are coordinated and aligned, and that you have a clear and actionable plan to follow.  This roadmap is also valuable in helping users understand the “why” and the “how” of the initiative. A roadmap is an effective planning tool, but it also a valuable communication tool to manage and communicate change.

High-level roadmap designed to plan a deployment of new Microsoft 365 features.

Engage and align stakeholders:

Success will require the support and alignment of a wide range of stakeholders, including executives, employees, partners, and customers. Successful organizations engage and involve stakeholders in the transformation efforts, and make sure that stakeholders are aware and committed to the goals and objectives that the organization is pursuing. Stakeholder engagement is an opportunity to build support and momentum for the transformation efforts, and can help in overcoming any resistance.

Kiefer Consulting is a Microsoft Gold Partner with deep-expertise in digital transformation, modernizing the workplace, and helping organization’s leverage their investment in Microsoft 365.


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