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How Technology Can Solve Your Employee Engagement Problem

Published: 6/28/2018 Author: Jason Lofing

We recently came across an excellent article in Forbes called, How to Establish a Culture of Employee Engagement.

We were intrigued by the article because we agree with the author and recognize the importance of employee engagement. The article also caught our attention because we are firm believers in the idea that technology can play a significant role in an organizations ability to engage employees.

The article mentions an alarming statistic, it states that only 32% of employees in the United States are engaged, according to a Gallup poll. Plainly put, this means that over two-thirds of employees nationwide are disengaged with their work.

The Forbes article shares 5 things organizations can do to improve employee engagement. We think that all 5 can play a role in improving morale and engagement.

Using Technology to Boost Engagement

At Kiefer, we look at the solutions that we build for clients as an opportunity to boost employee engagement. We identify gaps in how employees communicate with one another, we seek out deficiencies in how information is shared at all levels, and we uncover the issues and barriers that exist in finding the information that enables employees to effectively do their jobs. We believe that these challenges result in employees being less satisfied and can ultimately result in employees becoming less engaged.

We have helped clients in developing solutions and strategies to help connect employees, foster collaboration, and drive organizational efficiency. These solutions can ultimately lead to employees that are more satisfied and more engaged.


An intranet is often an overlooked tool and employee resource. Even when organizations decide to invest in one and deploy it, it alone will not improve employee engagement.

As a solution provider and Microsoft Managed Partner, we are huge fans of Microsoft Office 365s ability to connect users across the organization. We have been successful in helping clients build an intranet that drives employee engagement. We've been able to recommend the right mix of Office 365 applications to help organizations connect users to the information and resources that empower them to do their job.

Our process for building intranets is a proven one. We work with users to design the look and feel of the site, we use input from users to develop information architecture, and we recommend site features that deliver the experience that the users want.

Workflow Solutions:

When we work with clients to help them re-engineer a process, or digitally transform a legacy paper-based process, we always start with the users.

It's important to understand the barriers that exist. It's also important that their voices and opinions are heard if the intent is to build a new solution that users will ultimately use and support.

This exercise is important to the success of the project/solution and it's a fantastic opportunity for an organization to get employees involved in improving the processes that they know better than anyone. This is a practical and beneficial way to drive employee engagement and improve processes that reach further into the organization and benefits other.

Engaged Employees Is Great For Business:

Employee engagement is critical when building an intranet or any workflow solution. If the goal is to have employees use and promote the technology, it is critical that employees be involved in the early stages. It's important that employees are invested in the process of development if the plan is to have them use it… and like it.

It's interesting to think that the process of improving processes or developing a tool to streamline communication in an organization has the potential to drive employee engagement, however, our experience working with clients has proven that it does.

We can tell you more and share examples of how technology can be effective in driving employee engagement. Contact us to learn more. (916) 932-7220




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