The Government Operations Agency (GovOps) and the California Department of Human Resources (CalHR) were in need of a partner to help modernize the CA Jobs website. The CA Jobs is the site that everyone in the state of California uses to apply for jobs in state service.CalHR selected Kiefer Consulting to help with the design, branding, usability, information architecture, and implementation of the CA jobs site.
According to GovOps and CalHR, there were a few critical areas that would be addressed in the redesign of the CA Jobs site.
Modernizing a legacy website is a major undertaking and requires a team with expertise in project management, analysis, branding, usability, information architecture, automated workflows, personalization, social media, and modern web programming for current browsers and mobile devices. The Kiefer team was selected to help modernize the site and make the site more inviting to job seekers that are interested in working for the state agency.
Kiefer worked closely with CalHR to develop a responsive and accessible CA Jobs website.Project highlights include:
The CA Jobs website is easier to use, offers features that were previously unavailable and is compliant with State of California web accessibility requirements. Kiefer's use of web development accelerators allowed Kiefer to deliver broad functionality in less time than it would have taken to build the site from scratch.
The modernized site delivers an improved user-experience by removing acronyms and disposing of the bureaucratic feel of the legacy CA Jobs site.
Audiencing and improved search capabilities deliver a better user experience that helps visitors find job openings that meet their skill set faster.The new CA Jobs website is currently in beta with more users are being presented the new CA Jobs site. CalHR and the Kiefer Consulting team continue to solicit more feedback from site visitors and are making improvements based on their feedback. Additional capabilities and site features will be addressed in future releases of the CA Jobs re-design project.