Highlights from Microsoft Ignite 2021

As a Microsoft Gold Partner, we look forward to Microsoft Ignite every year. At Ignite, Microsoft articulates their vision, unveils new products and enhancements, and shares meaningful perspectives on how organizations and individuals will leverage the Microsoft suite to improve communication and collaboration.

Person working on a laptop near a window in a home.

Making a Case for a Chat Bot.

A conversation with Kiefer consultants yield some thoughtful insights about chat bot development, cognitive services, artificial intelligence and more. When our consultants discuss solutions with clients, we focus on the problems that the solution will solve. Artificial intelligence, cognitive services and bot technologies certainly have the “cool” factor, but do they have a business application? …

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