Category: Opinion

Making a Case for a Chat Bot.

A conversation with Kiefer consultants yield some thoughtful insights about chat bot development, cognitive services, artificial intelligence and more.

When our consultants discuss solutions with clients, we focus on the problems that the solution will solve. Artificial intelligence, cognitive services and bot technologies certainly have the “cool” factor, but do they have a business application? And furthermore, say we did find a good business case, would the solution be affordable and could we count on the solution to reduce costs and improve efficiencies.

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Tips for Successfully Working from Home

New to remote work? Here’s some advice to make remote work…work 

If you’re among the millions who have rather suddenly found themselves working from home, you may also be among the millions for whom remote work is a new experience. Working from home – and let’s focus on that for now, since no one is doing the working at Starbucks or the local pub thing (for now, at least) – can be a jarring transition.  

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Kiefer Consulting’s Approach to Working at Home

While many of you have looked to our blog for tips, expert perspectives and best practices, this blog will focus more on Kiefer’s second full week of remote work. Before COVID-19, studies indicated that remote work was on the rise in the US. According to the Federal Reserve, the share of the labor force that works from home tripled in the past 15 years. But, it’s very clear that we would have never expected to be thrust into working from home, exclusively, with so little warning.

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Business as Usual in Unusual Times

Last week, the United States declared the COVID-19 a national emergency. Late last week, states across the country have put mandates in place, including closing schools, bars and restaurants to slow the spread of the disease.

Many businesses have had to quickly react to these sweeping changes and if you are like us at Kiefer, you may be working remotely. Many organizations have instructed employees to work from home and have put procedures in place to keep business going.

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2019 Year in Review

As we wrap up our 31st year in business, I’d like to take some time to reflect on what we’ve accomplished this past year. It was a great year for us at Kiefer, marked by some significant changes in how we operate as an organization and in how we work with our clients.

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SharePoint Classic vs. SharePoint Modern: A Kiefer Assessment (Part 1)

Microsoft SharePoint supports two basic User Interfaces (UI) designs; The “Classic” experience, and the “Modern” experience.  The “Classic” experience is a highly customizable user interface that integrates SharePoint lists and libraries.  The “Modern” experience is mobile ready, (currently) limits the visual customization that can be done, makes the creators’ experience more intuitive, and makes the user’s experience more collaborative. Many clients have asked us if they should use SharePoint “Modern” instead of “Classic”?

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Greg’s Blog – 2018: The Year in Review

It’s time for my annual year in review. Every year I like to take this opportunity to reflect upon what I learned this year, what we as a company were able to achieve, and share my predictions on what we think 2019 might have in store for our company and our customers. The year in review blog has been a tradition at Kiefer, and I look forward to this opportunity to share my thoughts.

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