Office of System Integration RFP Review Application


The Office of System Integration (OSI), Child Welfare Services—New System (CWS-NS), Project had an urgent need to develop collaboration sites for both internal and external stakeholders to support the development and review cycles for their Request for Proposal (RFP) process. The systems needed to provide the ability for:

  • Secure external access for stakeholders
  • An easy method for quickly updating and disseminating RFP updates to over 600 stakeholders
  • Stakeholders to review other stakeholder comments
  • Each user allowed to manage their own User Information
  • Export comments to MS Excel for further analysis


CWS-NS requested Kiefer to develop Office 365 sites and functionality to meet their urgent business needs.After a review of CWS-NS technical and business requirements and document management processes, Kiefer outlined the following solutions to meet their needs:

  • Create a new site for external stakeholders
  • Create a secured Bidder’s library
  • Implemented a custom User Profile
  • Develop a tool to guide external and internal stakeholders through the RFP Review process
  • Provide reporting to CWS-NS RFP managers
  • Develop materials and conduct training for user instruction and system administration


Kiefer’s RFP review tool has helped engage hundreds of external stakeholders in the RFP review process. The solution provided OSI and CWS with a secure, integrated and easily administered collaboration site to manage RFP development and stakeholder review. The simple and easy to use RFP review platform improved the review processes and streamlined a process that was difficult to manage.

 “Kiefer Consulting delivered professional, quality service when we needed it. Our project was under a considerable time crunch to deliver a SharePoint solution. Kiefer was able to respond by delivering a product along with training and documentation that met every single one of our requirements.”

Wa La, System Software Specialist