Challenge:
South Tahoe Public Utility District (The District) partnered with Kiefer Consulting for services related to the Design and Development Services for Water Loss Reporting Tools RFP. The core objective of the project was to modernize disparate and manual water loss reporting processes with a robust, scalable and centralized data warehouse, and an accompanying automated Power BI reporting solution.
Action:
Kiefer designed and implemented a secure, scalable data warehouse platform integrating onpremise and cloud systems such as Xylem Data Lake, AVEVA Historian, Tyler New World ERP, and other manual reporting methods into a single source of truth. Automated ETL pipelines, normalized data models, and built-in data quality controls enabled reliable, repeatable reporting aligned with evolving California regulations.
Project highlights included:
- Discovery and gap analysis
- Data architecture planning
- Data warehouse implementation
- Iterative dashboard development
- Recorded knowledge transfer sessions
- Kiefer/client team synergy
- Budget and schedule management
- Weekly project status meetings
Results:
The District’s IT leadership credited the solution with dramatically improving efficiency and helping meet California’s evolving reporting requirements. Kiefer’s expertise in data architecture, Microsoft technologies, and public-sector utilities positioned the District for long-term success. Key results included:
- Centralized, automated water loss reporting
- Significant reduction in manual reporting efforts
- Faster, clearer insights for leadership and technical staff
- Scalable architecture supporting future dashboards and enhancements
I just want to say how impressed I was with the Kiefer team. I was astounded how quickly the team was able to get the data from all our different on-prem and hosted solutions and bring it together in an easy-to-read format . . . It is already proving valuable. The efforts of the Kiefer team have made a dramatic positive difference in the workload required to meet the ever-changing state of California reporting requirements.
– Chris Skelly, Information Technology Manager (South Tahoe Public Utility District)
The Technologies and Tools:
The following tools and technologies were used to deliver this solution:
- SQL Server Management Studio Standard Edition (on-premise)
- Visual Studio
- Power BI Desktop
- Power BI Report Server
- Microsoft Teams for cross-tenant collaboration


