Business Process Transformation

Man drawing a workflow on a whiteboard

Now is the time to optimize and automate business processes.

Remember walking across the office to get an signature or stepping over to your colleagues desk to check on the status of a client deliverable? Well, remote work has forcibly changed how all of us work. It may be time for your organization to take inventory of your processes, better understand challenges to getting work …

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Person working on a laptop near a window in a home.

Making a Case for a Chat Bot.

A conversation with Kiefer consultants yield some thoughtful insights about chat bot development, cognitive services, artificial intelligence and more. When our consultants discuss solutions with clients, we focus on the problems that the solution will solve. Artificial intelligence, cognitive services and bot technologies certainly have the “cool” factor, but do they have a business application? …

Making a Case for a Chat Bot. Read More »

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Culture is key to improving business processes.

As an organization that has a long history of helping clients improve processes, we have learned a lot about why some clients succeed in business transformation, while others struggle with making the necessary changes to improve critical processes. Generally speaking, its the clients that invest in a culture that values improvement that are most successful …

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What is Microsoft Power Automate?

Over the past year, we’ve seen increased interest from customers to optimize processes. Organizations in both the public-sector and private sector are in search of ways to eliminate redundant tasks and time-consuming data entry to deliver faster and higher-value results with little to no added cost.

Man looking at whiteboard

Building Your First Microsoft Flow in Power Automate

If you are new to Microsoft Power Automate, you may be wondering if it may be the answer to automating and optimizing business processes. Well, we’ve been experimenting with Microsoft Power Automate and using it to build custom workflows for several months now, and we thought a blog that will help other users get started …

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