Business Transformation Takes Guts and Planning
It’s not easy to change a legacy process. People often grow comfortable with their processes and any change can be viewed as a disruption.
Read MoreTag: Digital process transformation
Introducing, The Kiefer Digital Transformation Maturity Assessments
The success or failure of a business transformation initiative hinges on an organization clearly understanding their organization’s digital maturity. If your organization has it’s sights set on digital business transformation, you must acknowledge your organization’s strengths and weaknesses, capacity for change, as well as your past success (or failures).
Read MoreBroken business processes and where to find them.
There are a number of business processes that are critical to state agencies.
Unfortunately, some of these processes are slow and cumbersome.
A better way to route, review, and approve: The Kiefer Review and Approve Solution
Many agencies have processes that are highly manual in nature. These processes are typically dependent upon the serial review and approval of critical documents. We have often encountered processes that require multiple staff members to review, approve, and route documents to numerous stakeholders across an organization.
Improving the Public Records Act (PRA) Request process.
Making public information available to constituents is a critical element of transparent governments, however, cumbersome processes can negatively impact an agency’s ability to respond to requests for information that the public is entitled to.
Read MoreImproving business workflow with system automation.
Let’s start here… Imagine a large array of gears. Each gear is representative of a process that is critical to your business. If one of those gears moves a little slower than the others, your entire system may be affected. So what is a business/business unit to do if there are processes that are negatively impacting the business? What is one to do if one of the gears in the array is moving slowly? How can a leader of a business unit identify the most inefficient processes and improve business operations?
5 Common Pitfalls of Digital Business Process Transformation
We have worked with a number of clients that were hoping to take a critical business process and optimize or automate the process. Their goal was either to reduce the amount of time it took to complete the process or free up resources. Sometimes, these initiatives fail.
Read MoreHow the cloud can help your team collaborate.
Being able to collaborate is critical in today’s business environment. High performing teams need to be able to quickly share information and conveniently review documents.
Read MoreUsing SharePoint to improve business processes and workflows
For years, experts in the SharePoint world have long touted the platform’s virtues that are related to how quickly information workers (users) can find their content start working on their content faster by using a number of SharePoint tools including Search and Document Library views. While the Out-of-the-Box tools are great to utilize for streamlining the findability process, they are not in any way connected with the quality of the final content of the documents.
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