The success or failure of a business transformation initiative hinges on an organization clearly understanding their organization’s digital maturity. If your organization has it’s sights set on digital business transformation, you must acknowledge your organization’s strengths and weaknesses, capacity for change, as well as your past success (or failures).Read More
Many agencies have processes that are highly manual in nature. These processes are typically dependent upon the serial review and approval of critical documents. We have often encountered processes that require multiple staff members to review, approve, and route documents to numerous stakeholders across an organization.
Making public information available to constituents is a critical element of transparent governments, however, cumbersome processes can negatively impact an agency’s ability to respond to requests for information that the public is entitled to.Read More
Let’s start here… Imagine a large array of gears. Each gear is representative of a process that is critical to your business. If one of those gears moves a little slower than the others, your entire system may be affected. So what is a business/business unit to do if there are processes that are negatively impacting the business? What is one to do if one of the gears in the array is moving slowly? How can a leader of a business unit identify the most inefficient processes and improve business operations?
We have worked with a number of clients that were hoping to take a critical business process and optimize or automate the process. Their goal was either to reduce the amount of time it took to complete the process or free up resources. Sometimes, these initiatives fail.Read More
For years, experts in the SharePoint world have long touted the platform’s virtues that are related to how quickly information workers (users) can find their content start working on their content faster by using a number of SharePoint tools including Search and Document Library views. While the Out-of-the-Box tools are great to utilize for streamlining the findability process, they are not in any way connected with the quality of the final content of the documents.Read More