Updated: July 22,2020: Many agencies have processes that are highly manual in nature. These processes are typically dependent upon the serial review and approval of critical documents. We have often encountered processes that require multiple staff members to review, approve, and route documents to numerous stakeholders across an organization.
Read MoreAs an organization that has a long history of helping clients improve processes, we have learned a lot about why some clients succeed in business transformation, while others struggle with making the necessary changes to improve critical processes. Generally speaking, its the clients that invest in a culture that values improvement that are most successful in process improvement initiatives.
Read MoreIf your organization has grown tired of file shares, disjointed content management systems, or never being able to find documents when you need them, it is time to consider SharePoint Online, especially if you’ve already invested in Office 365. Many of our clients are asking about SharePoint and how their organization can get more out of it.
Read MoreJoin Kiefer Consulting and Nintex for an interactive workshop and learn how automating everyday business processes with Nintex can transform your business!
Read MoreWe recently came across an excellent article in Forbes called, How to Establish a Culture of Employee Engagement.
Read MoreMaking public information available to constituents is a critical element of transparent governments, however, cumbersome processes can negatively impact an agency’s ability to respond to requests for information that the public is entitled to.
Read MoreLet’s start here… Imagine a large array of gears. Each gear is representative of a process that is critical to your business. If one of those gears moves a little slower than the others, your entire system may be affected. So what is a business/business unit to do if there are processes that are negatively impacting the business? What is one to do if one of the gears in the array is moving slowly? How can a leader of a business unit identify the most inefficient processes and improve business operations?
We have worked with a number of clients that were hoping to take a critical business process and optimize or automate the process. Their goal was either to reduce the amount of time it took to complete the process or free up resources. Sometimes, these initiatives fail.
Read MoreEvery organization has workflow. Some organizations have formalized and documented their processes so that every member of the organization understands how information should flow through the organization. These processes include business-critical processes like invoice processing, new-hire on boarding and I.T. provisioning. Documenting your process is an effective way of bringing consistency to how you do business, but it doesn’t necessarily ensure that your process is operating with efficiency. It’s important to understand what you can do to bring efficiency, consistency and automation to your business workflows.
Read MoreIn August, California Gov. Jerry Brown signed a bill to clarify how government agencies could accept signatures on documents electronically.
Brown signed Assembly A.B. 2296, which is designed to set clear standards around how state and local agencies can use both electronic and digital signatures. Read the article
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