One of the hottest topics in business is the “Great Resignation“. Since July 2021, the number of people that have quit their job has risen to unprecedented levels. One sector that has been the most hardly hit is the customer service industry, a market that has historically struggled to retain employees. As more employees leave, …
Today, Microsoft announced that the company will be retiring the Internet Explorer (IE) web browser. Microsoft has been preparing users for this day and promoted the idea that Microsoft Edge as the future of IE. Microsoft announced that IE11 desktop will no longer be supported after June 2022. Microsoft Edge is faster and offers users …
Microsoft is helping organizations collect information, keep employees engaged, and offering organizations a practical way to gather feedback. Microsoft Forms has a lot to offer! Microsoft Forms is free to users with Microsoft subscription to the following services offered by Microsoft; Office 365 Education Microsoft 365 Business Microsoft 365 Enterprise Microsoft 365 Apps for enterprise …
Organizations are finding that new tools are enabling users to build apps, improve workflows, and explore data using Microsoft 365 and low-code applications in Power Platform
I joined Kiefer Consulting after a 12-year career in the office equipment industry. In the 12 years that I sold and marketed multifunctional devices (copiers and printers), we promoted the idea of the “paperless office”. It seems odd that a company that sold output devices would be interested in talking about going paperless, but it …
As a Microsoft Gold Partner, we look forward to Microsoft Ignite every year. At Ignite, Microsoft articulates their vision, unveils new products and enhancements, and shares meaningful perspectives on how organizations and individuals will leverage the Microsoft suite to improve communication and collaboration.
Remember walking across the office to get an signature or stepping over to your colleagues desk to check on the status of a client deliverable? Well, remote work has forcibly changed how all of us work. It may be time for your organization to take inventory of your processes, better understand challenges to getting work …
Now is the time to optimize and automate business processes. Read More »
You may have heard the adage, “The squeaky wheel gets the grease”. This applies to so many things. It basically means that if you need something or want something, you make it known. And, in many cases, the “squeakiest wheel” garners the attention that it is looking for.
Perhaps you read our previous blog that outlined some tips on how to build your first “flow” using Microsoft Power Automate. Or, maybe you read the blog we posted earlier in the week that talked about converting your SharePoint 2010 workflows to flows in Power Automate. The interest in Power Automate is increasing as organizations …
