Process Improvement

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Planner Momentum – Best Practices for Leveraging Microsoft Planner

If you’re reading this there is a high likelihood that you’re doing so in an unfamiliar environment. Our comfortable workplaces have been upended by global events and your organization may be experiencing chaos, uncertainty and disconnectedness. While Office 365 offers an array of apps to help us bridge some of the gaps we’re now confronted …

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What is Microsoft Power Automate?

Over the past year, we’ve seen increased interest from customers to optimize processes. Organizations in both the public-sector and private sector are in search of ways to eliminate redundant tasks and time-consuming data entry to deliver faster and higher-value results with little to no added cost.

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Vision 2020 and the focus on the future: Our thoughts on CDT’s strategic plan.

Next year, Kiefer Consulting will be celebrating 30 years of successful project delivery.  Over the last 29 years, we have had to stop from time to time and think about the company’s direction and strategy.  2017 was one of those years.  We took inventory of our portfolio and our partnerships, and we identified the “in-demand” …

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The beauties and beasts of business workflows.

Every organization has workflow. Some organizations have formalized and documented their processes so that every member of the organization understands how information should flow through the organization. These processes include business-critical processes like invoice processing, new-hire on boarding and I.T. provisioning. Documenting your process is an effective way of bringing consistency to how you do business, but it doesn’t necessarily ensure …

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