One of the hottest topics in business is the “Great Resignation“. Since July 2021, the number of people that have quit their job has risen to unprecedented levels. One sector that has been the most hardly hit is the customer service industry, a market that has historically struggled to retain employees. As more employees leave, …
Over the last 2 years, Kiefer has worked with more private sector companies than ever before. While a majority of our contracts come from state and local government clients, we found that in 2020 and 2021, a number of private sector companies needed the support of a firm with our expertise. Our experience in enabling …
With a brave new world of work confronting organizations of all sizes – public sector and private sector alike – critical functions like driving collaboration, providing access to information, connecting users and securing confidential data have never been more important. Here at Kiefer we’ve been helping businesses and government agencies achieve those goals through building …
Technology isn’t just for the technologically inclined workforce. Every one of your employees are using technology to communicate and collaborate with co-workers, and it is important to recognize that the standard set tools your organization relies on should be easy to use and deliver practical benefits to users regardless of their technical acumen. Technology has …
Modern Workplace Strategy for a Non-Technical Workforce. Read More »
When I joined Kiefer Consulting in 2016, I was joining a company that was approaching it’s 30th year in business. I had a lot to learn about how we got to where we were and where we were going. We had a stellar reputation and clearly we had staying power. But, I could tell, change was …
If your organization has struggled to support an intranet, you may question whether or not you even need one. With a shift to hybrid work (where there is a mix of both in office and work from home), there are many reasons that organizations should consider investing in an intranet that is useful, contains relevant …
The next, and last, version of SharePoint Server on-premise called “SharePoint Server Subscription Edition” is now available for Public Preview. I say last because one of the most notable features of this version of SharePoint is that it is now going to be evergreen.
In 2020, the public-sector was forced out of public buildings and remote work was critical in keeping government services available to constituents. Now, many are asking, “What happens post-pandemic and is remote work here to stay?“
Two years ago, Kiefer made fundamental changes to better serve our customers. A major change was the introduction of principal consultants.
Collaboration in the modern workplace is often complicated by barriers that can be overcome by applying the appropriate technology.
