If you follow Kiefer Consulting and read our blogs on a regular basis, it’s pretty obvious that we are very excited about Microsoft Flow and Microsoft PowerApps being added to the Government Community Cloud (GCC).Read More
Kiefer was fortunate to see Microsoft Flow and PowerApps at the Microsoft hosted “Future of SharePoint” event in San Francisco, CA on May 4, 2016. During this event, Microsoft representatives talked about the importance of SharePoint power users learning to use Flow and Power Apps since they would be built-in with SharePoint. It was immediately after that event that Kiefer team members started to discuss how we could get on the Flow and Power Apps bandwagon. We are well established as a go-to partner when it comes to digital business process transformation, so it would be critical that we not only learned Flow and Power Apps, but we needed to become experts in the technology. We also know that Microsoft Flow in government has huge potential to improve legacy processes and common processes across numerous departments in the public-sector.Read More
We recently came across an excellent article in Forbes called, How to Establish a Culture of Employee Engagement.Read More
Many agencies have processes that are highly manual in nature. These processes are typically dependent upon the serial review and approval of critical documents. We have often encountered processes that require multiple staff members to review, approve, and route documents to numerous stakeholders across an organization.
Making public information available to constituents is a critical element of transparent governments, however, cumbersome processes can negatively impact an agency’s ability to respond to requests for information that the public is entitled to.Read More
As the Nintex xchange conference kicks off this week, we wanted to write a blog that highlights how Kiefer is working with clients to improve critical business workflows in state and local government (SLG).
Let’s start here… Imagine a large array of gears. Each gear is representative of a process that is critical to your business. If one of those gears moves a little slower than the others, your entire system may be affected. So what is a business/business unit to do if there are processes that are negatively impacting the business? What is one to do if one of the gears in the array is moving slowly? How can a leader of a business unit identify the most inefficient processes and improve business operations?
We have worked with a number of clients that were hoping to take a critical business process and optimize or automate the process. Their goal was either to reduce the amount of time it took to complete the process or free up resources. Sometimes, these initiatives fail.Read More
Every organization has workflow. Some organizations have formalized and documented their processes so that every member of the organization understands how information should flow through the organization. These processes include business-critical processes like invoice processing, new-hire on boarding and I.T. provisioning. Documenting your process is an effective way of bringing consistency to how you do business, but it doesn’t necessarily ensure that your process is operating with efficiency. It’s important to understand what you can do to bring efficiency, consistency and automation to your business workflows.Read More